Staff Online Timesheet Instructions
These Instructions and FAQs are for Agency Staff
- We are now using Online Timesheets at some facilities. The Timesheet link is on the Shift Confirmation Email.
- Online Timesheets need to be authorised at the end of each shift. “From” / “To” / Mins Break fields can be edited.
- Authorisation: At the end of each shift, you need to have the Authoriser enter a PIN.
FAQs
The authoriser on site doesn't have a PIN
- Contact Access Healthcare Consultant.
- Please inform the Booking Contact that the shift was worked.
- Access Healthcare will contact the Booking Contact to verify.
Direct booking and there is no online timesheet
- Contact your Access Healthcare consultant to inform them that you have been directly booked.
- Give them the name of the person who booked you.
- Your consultant will email you an online timesheet link.
Unable to submit the timesheet (mobile phone isn't working)
- Contact Access Healthcare Consultant.
- Please inform the Booking Contact that the shift was worked.
- Access Healthcare will contact the Booking Contact to verify.
Incorrect times / breaks
- Adjust the time before handing your phone to the Authoriser to enter the PIN.
- If time is submitted with incorrect hours or breaks, contact Access Healthcare.
- Please inform the Authoriser of the correct times / breaks.
- Access Healthcare will contact the Booking Contact to verify.
You are asked by the client to change ward or house
- If you move to a different ward or house. You need a new online timesheet. The PIN will not work.
- Contact your Access Healthcare consultant who will issue you a new online timesheet.